What Information Do We Collect?
We collect the following information when you use our services:
Personal information, such as your name, address, phone number, and email address.
Information about your driver's license, including your license number and expiration date.
Payment information, such as your credit card number and billing address.
Information about your rental history with us, including your rental dates and the type of vehicle rented.
How Do We Use Your Information?
We use your personal information for the following purposes:
To process and fulfil your rental reservation.
To communicate with you about your rental reservation and any changes to it.
To send you promotional offers and marketing materials about our services.
To improve our services and enhance your rental experience.
To comply with legal requirements and regulations.
How Do We Protect Your Information?
We take appropriate technical and organizational measures to ensure the security of your personal information. We have implemented security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We also limit access to your personal information to only those employees, contractors, and agents who need to know the information to perform their jobs.
Do We Share Your Information?
We do not share your personal information with third parties except for the following purposes:
To process your rental reservation and payment.
To comply with legal requirements and regulations.
To provide you with promotional offers and marketing materials about our services.
How Long Do We Keep Your Information?
We keep your personal information for as long as necessary to fulfil the purposes for which it was collected. We may also retain your personal information for a longer period if required by law or necessary to resolve any disputes or enforce our legal agreements.
Your Rights
You have the right to access, correct, or delete the personal information that we hold. You can also object to the processing of your personal information or request that we restrict its use. To exercise these rights, please contact us using the information provided below.
Contact Us
If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at:
Royal Ride
Empire Heights Tower B, Level P3 - Dubai Fountain St - Business Bay - Dubai - United Arab Emirates
Phone: +971 50 201 0998
Email: [email protected]